Privacy Policy
Last updated: February 19, 2026
The short version
We care about your privacy. We only collect what we need to run bookings and send you the occasional update. We don't sell your data. We don't spam you. You can ask us to delete your info anytime.
Who we are
The KiteCollectiv operates premium co-living villas for kitesurfers worldwide. Our website is thekitecollectiv.com.
If you have questions about this policy, email us at info@thekitecollectiv.com.
What information we collect
When you book a stay:
- Your name, email address, and phone number
- Date of birth and nationality
- Copy of your passport or ID (required by law for guest registration)
- Check-in and check-out dates
- Room preference (private or shared)
- Payment information (processed securely via Mollie — we never see your full bank or payment details)
When you sign up for our newsletter:
- Your email address & name
When you visit our website:
- Basic analytics (which pages you visit, where you came from)
- Cookies to remember your preferences and improve your experience
How we use your information
To manage your booking:
- Confirm your reservation
- Send you booking details and updates
- Answer your questions
To stay in touch (if you opt in):
- Send occasional updates about availability, wind forecasts, and new villas
- You can unsubscribe anytime — there's a link at the bottom of every email
To improve our service:
- Understand which pages are popular
- Fix technical issues
- Make the booking process smoother
Who we share your information with
Payment processing: We use Mollie to handle payments. They process your payment details securely — we never see your full bank account or payment information. Mollie's privacy policy
Booking platform: We use Bookinglayer to manage reservations. They process your booking info on our behalf. Bookinglayer's privacy policy
Email service: We use MailerLite to send newsletters. MailerLite's privacy policy
Analytics: We use Google Analytics to understand how people use our site. This data is anonymized. Google's privacy policy
We never sell your data to third parties. Ever.
Cookies
We use cookies to:
- Remember if you've accepted this privacy policy
- Track basic analytics (which pages you visit)
- Make the site work properly
You can disable cookies in your browser, but some parts of the site might not work as smoothly.
Your rights (GDPR)
You have the right to:
- Access your data — ask us what we have on file
- Correct your data — update your details anytime
- Delete your data — we'll remove it (unless we need it for legal reasons, like completed bookings)
- Object to marketing emails — unsubscribe anytime
- Export your data — we'll send you a copy
To exercise these rights, email info@thekitecollectiv.com.
How we protect your information
We use industry-standard security measures:
- SSL encryption on our website (that's the padlock in your browser)
- Secure payment processing via Mollie
- Regular backups
- Limited access to your data (only team members who need it)
No system is 100% secure, but we do our best to keep your info safe.
How long we keep your information
Booking information: 7 years (tax and legal requirements)
Newsletter subscribers: Until you unsubscribe
Website analytics: 26 months (Google Analytics default)
Children's privacy
Our service is not intended for anyone under 18. We don't knowingly collect information from children.
Changes to this policy
If we update this policy, we'll post the new version here and update the date at the top. For major changes, we'll email you.
Contact us
Questions? Concerns? Want to exercise your rights?
Email: info@thekitecollectiv.com
Or write to us: The KiteCollectiv
Esdoornstraat 2, 8091KD, Wezep, Netherlands
That's it. No legal jargon, no hidden clauses. Just honest privacy.